Effective Date: 01/01/2026
Website: ljmedia.net
Operated by: LJ Media
Registered office details available via Companies House
Welcome to LJ Media (“we”, “us”, “our”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or provide your contact details.
We serve clients in both the United Kingdom and the United States, and comply with:
UK GDPR and Data Protection Act 2018
UK Privacy and Electronic Communications Regulations (PECR)
US privacy laws, including the Telephone Consumer Protection Act (TCPA) for SMS
By using our website or submitting your personal information, you agree to this Privacy Policy.
We may collect the following information:
Name, email, phone number
Business or company information
Billing or payment information
Details submitted via contact forms, onboarding forms, or service requests
Newsletter subscription preferences
IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring website or social media links
Cookies and tracking pixels (e.g., Google Analytics, Meta Pixel)
Campaign engagement and advertising interaction data
By providing your phone number, you consent to receive SMS communications from LJ Performance Group Ltd (trading as LJ Media). Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. See our Privacy Policy for full detail
We use your personal information to:
Respond to enquiries and provide our services
Process payments and contracts
Deliver marketing communications (with consent)
Send service-related updates, notifications, and account information
Conduct analytics to improve our website and services
Comply with legal obligations
If you provide your phone number to LJ Media, you may receive SMS communications from us.
Transactional Messages:
Appointment reminders
Service updates
Account notifications
Marketing & Promotional Messages:
Promotional offers
Service announcements
Marketing updates
Growth opportunities
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
You may opt out at any time by replying STOP. After sending STOP, you may receive one final confirmation message.
We only send SMS messages to individuals who have provided prior express consent, in accordance with:
TCPA in the United States
UK GDPR and PECR in the United Kingdom
We do not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.
We may use trusted third-party providers to deliver SMS messages on our behalf. These providers are contractually obligated to protect your data and use it solely for sending messages from LJ Media.
If you opt in to receive newsletters or promotional emails, we may send:
Service updates
Marketing communications
Special offers
You may unsubscribe at any time using the unsubscribe link in emails. We do not sell or rent email addresses.
We use cookies and similar technologies for:
Website functionality and user experience
Analytics and performance tracking
Advertising campaigns
This may include Google Analytics, Meta Pixel, and other third-party tools.
Users in the UK and EU are presented with a cookie consent banner where required.
We may share personal data with:
Hosting providers and IT support
Payment processors
Email marketing platforms
Advertising platforms (Google, Meta, etc.)
Analytics providers
Professional advisers (accountants, legal advisors)
We require all third-party providers to safeguard your information.
We do not sell personal data.
Because we serve clients internationally, your personal data may be transferred outside your country of residence.
We implement appropriate safeguards, including:
Standard Contractual Clauses approved by the UK
Adequacy decisions for international transfers
Contractual protections with third-party providers
We retain your personal information only as long as necessary:
Client records: up to 6 years for legal/tax compliance
Marketing data: until you unsubscribe or withdraw consent
Analytics data: per platform retention policies
Depending on your location, you may have the right to:
Access your personal data
Correct inaccuracies
Request deletion
Restrict processing
Object to processing
Withdraw consent
Receive data portability
UK residents may contact the ICO for complaints: https://ico.org.uk
US residents may have additional state-specific rights.
We implement reasonable technical and organizational measures to protect your personal data.
However, no system is 100% secure.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these sites.
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
